Dry Cracked Heels: A Helpful Guide
By Double Bay Podiatry,
Expert Foot Care In Sydney's Eastern Suburbs.








If you're struggling with Dry Cracked Heels in Sydney's Eastern Suburbs, Dr Emily Alston and her team at Double Bay Podiatry are here to help.
Dry Cracked Heels Contents
Understanding Dry Cracked Heels
Dry cracked heels, also known as heel fissures, occur when the skin on the heels becomes excessively dry and splits. This condition can be both unsightly and uncomfortable, often leading to pain or even infection if left untreated. Cracked heels are a common issue, especially during dry weather or for those who spend long hours on their feet.
Dry Cracked Heels can affect your confidence and daily life, particularly in Sydney’s beach-going culture, where healthy, presentable feet are a priority. This guide will provide information about the symptoms, causes, treatments, and prevention tips to help you restore smooth, comfortable heels.
Wishing you a smooth recovery,
The Double Bay Podiatry Team

What Are the Symptoms of Dry Cracked Heels?
Recognising the symptoms of dry cracked heels early can help prevent the condition from worsening.
Common signs include:
- Dry, flaky skin: Often on the edges of the heels.
- Thickened skin (calluses): Particularly around the heel due to pressure and friction.
- Cracks or splits in the skin: These may bleed or cause pain when walking.
- Itching or discomfort: Especially when standing for long periods.
- Redness or swelling: Indicating potential infection in severe cases.
Seeking professional care early can alleviate symptoms and prevent complications.

7 Causes Of Dry Cracked Heels
Dry cracked heels can develop due to various factors that cause or worsen dryness and pressure on the heels.
Common causes include:
- Prolonged standing: Especially on hard surfaces, which increases pressure on the heels.
- Wearing open-back shoes: These allow the fat pad under the heel to expand, causing cracking.
- Dry weather conditions: Reduced air moisture can dry out the skin.
- Poor hydration or skincare: A lack of skin moisture and elasticity contributes to cracking.
- Excess weight: This places extra pressure on the heels, worsening cracks.
- Skin conditions: Eczema, psoriasis, or similar conditions increase the risk of dryness.
- Poorly fitting shoes: Ill-fitting footwear can rub against the heel, causing irritation.
Identifying the root cause helps guide effective treatment and prevent future issues.
7 Treatments for Dry Cracked Heels
Treating dry cracked heels involves restoring skin hydration, reducing calluses, and preventing further cracking.
Effective treatment options include:
- Moisturising creams and lotions: Applying thick, emollient-rich moisturisers helps lock in skin hydration.
- Foot soaks: Soaking feet in warm water softens dry skin and prepares it for exfoliation.
- Exfoliation and callus removal: Using pumice stones, foot files, or professional treatments can remove dead skin build-up and calluses.
- Heel balms with urea or salicylic acid: These specialised balms target severe dryness and cracking for more intensive hydration.
- Protective footwear: Wearing closed-back shoes with cushioned insoles supports the heels and reduces pressure.
- Medical-grade treatments: Prescription creams and podiatrist-led care can provide relief for severe cases.
- Bandages or heel protectors: These shield the skin, promote healing, and prevent further cracking.
Consistent use of recommended treatments helps restore skin smoothness and reduce discomfort.

How Can Double Bay Podiatry Help with Your Dry Cracked Heels?
Dr Emily Alston and the team at Double Bay Podiatry have been providing exceptional podiatry care in the Eastern Suburbs since 1993.
Here’s how we can help:
- Professional foot assessments: In-depth evaluations to determine the cause and severity of heel cracks.
- Callus reduction and exfoliation: We provide safe, pain-free removal of calluses and thickened skin using medical-grade tools.
- Customised skincare plans: Recommendations for medical-grade heel balms, creams, and hydrating treatments.
- Footwear advice: Guidance on choosing well-fitting, supportive shoes with cushioned insoles to reduce pressure on the heels.
- Preventive care education: We offer tips on foot hygiene, daily moisturising routines, and when to seek follow-up care.
- Regular monitoring and follow-up care: Routine check-ups help ensure long-term foot health and prevent heel fissures from recurring.
- Rebate programmes: We participate in Department of Veteran Affairs (DVA) and Enhanced Primary Care (EPC) plans, making our services accessible for eligible patients.
Our expert team is committed to providing long-lasting relief and helping you maintain soft, healthy heels through personalised care.
Dry Cracked Heels FAQ
What are the short term benefits from receiving treatment for Dry Cracked Heels?
Treating dry cracked heels can provide noticeable improvements quickly. Moisturising and exfoliating can restore the skin’s hydration and reduce discomfort caused by cracks. Heel balms and protective footwear help soften thickened skin, making walking and standing more comfortable. Professional callus removal can deliver immediate relief from painful fissures, reducing pressure on the affected areas and improving overall foot appearance.
What is the healing process for Dry Cracked Heels?
Recovery from dry cracked heels depends on the severity of the condition and adherence to the prescribed treatment plan. Mild cases may improve within a week or two with regular moisturising and gentle exfoliation. Severe cases may require ongoing treatment, including prescription creams, medical-grade skincare, and routine foot care appointments. Consistency is key, as skipping treatments can delay healing and cause cracks to return.
Why is it important to treat Dry Cracked Heels promptly?
Delaying treatment for dry cracked heels can lead to more severe complications. Cracks may deepen, causing bleeding, infection, and intense pain, especially when walking or standing. Untreated fissures can increase the risk of cellulitis—a bacterial skin infection requiring medical intervention. People with diabetes or circulatory issues are particularly vulnerable, making early treatment essential to avoid serious health risks.
How can I prevent my Dry Cracked Heels from recurring?
Preventing dry cracked heels involves maintaining good foot care habits. Moisturise feet daily using urea-based heel balms or hydrating creams. Exfoliate regularly to remove dead skin build-up and reduce calluses. Wear supportive, closed-back shoes with cushioned insoles to minimise pressure on the heels. Avoid walking barefoot on hard surfaces and choose breathable, moisture-wicking socks to maintain skin hydration. Practising these preventive measures helps keep feet smooth and crack-free.
What should I avoid if I have Dry Cracked Heels?
Certain habits can worsen dry cracked heels or increase the risk of developing heel fissures. Avoid wearing open-back sandals or flip-flops that fail to support the heels. Refrain from standing for extended periods on hard surfaces without adequate foot cushioning. Skipping daily moisturising or using harsh soaps can cause excessive skin dryness. Ignoring early signs such as flaky skin or mild cracking may lead to severe fissures requiring medical intervention.
Dry Cracked Heels: How To Start Your Healing
"Dry cracked heels can be painful and persistent, but with the right treatment and preventive care, you can enjoy smoother, healthier feet.
At Double Bay Podiatry, we offer professional foot care, advanced treatment options, and personalised skincare plans to restore your foot health and prevent future issues.
Contact us today to begin your journey toward soft, comfortable heels.”














